User Experience
an engaging, seamless user experience is the surest path to business success
We will build your prototype in weeks—not months
We use our tried and tested range of methodologies to uncover the problems that can stop your company from reaching your goals. From rapid prototyping whiteboards, to more in-depth eye-tracking, we'll give you all the information you need to create a more engaging site that leads to more conversions. We use eye tracking, biometric response measurement and other tools to help you understand how customers react to certain features and offers.
At Consumer Crafts, we use the power of human-centered design to find the right solutions for your business. We use insights from research and user testing to create experiences that are simple, pleasurable and ultimately make a difference in your bottom line.
In today's world of online shopping, no business is an island! Buzztouch has leveraged its time-tested customer journey mapping and service design expertise to develop a solution for businesses that helps them engage with customers across all channels. Our solutions include customer relationship management, live chat, and help desk tools.
We test everything. We are just like a startup, and we're able to do that thanks to our low-risk, high-return approach of rapidly iterating between design, development, and testing. It involves proven AB testing approaches.
user research
Using lean experiments, design thinking, and research methods rooted in psychology and neuroscience, we identify your target audience and uncover critical insights about your customers quickly and efficiently.
unified experiences
Each touchpoint is an opportunity to foster customer loyalty (or damage it). So our experts in customer journey mapping and service design help you create a seamless experience across digital channel.
prototype
Using a latest iterative approach and our proven design sprint process, we build prototypes to test with real customers with A/B Testing. This low-risk, high-value strategy help you out before making a major investment.
Strategy that Leads
We help businesses successfully launch new products by working with your marketing, strategy, and product teams. We understand that different roles have different needs and wants when bringing a new product to market — that's why we customize our approach through the entire product development process to ensure your team is aligned and focused on the right things.
- Service design
- Customer journey mapping
- Opportunity mapping
- Competitive analysis
- Market analysis
- Stakeholder alignment workshops
- Audience segmentation
- Customer personas
- Market analysis
- Stakeholder workshops
- Audience segmentation
- Customer personas
User Research with Development
Code N Coder uses several lean experiments and psychological analysis to quickly uncover customers' needs: their pain points, purchasing behaviors, and opinions of a brand. It then creates reports for brands so that they can capitalize on these insights.
- Service design
- Customer journey mapping
- Opportunity mapping
- Competitive analysis
- Market analysis
- Stakeholder alignment workshops
- Audience segmentation
- Customer personas
- Market analysis
- Stakeholder workshops
- Audience segmentation
- Customer personas
Human-centric Design
We've been there before. We know how important it is to get a product out the door quickly and right. Our team knows how to use an iterative approach to design, build, deploy, and maintain mobile apps, web apps, custom software, and internal portals
- Wireframing
- Design sprints
- Customer engagement strategy
- UX/UI
- Collaborative design
- Deployment strategy
We would love to hear from you
A thousand mile journey starts with a single step. Get in touch with us and we will begin a partnership that will take your business to new heights.
